Privacy Policy

Last updated: 13 March 2026

1. Introduction

WorkSignals Tech Limited ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-native workspace platform ("Service").

We are registered in England and Wales (Company Number: 17088377) with our registered office at Stoney Works, 8 Stoney Lane, London, SE19 3BD, United Kingdom.

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name, profile picture, and password when you create an account.
  • Organisation Data: Organisation name, team members, and workspace settings.
  • Content: Messages, files, tasks, and other content you create or share within the Service.
  • Communications: Information you provide when contacting us for support.
  • Waitlist: Email address when you join our waitlist.

2.2 Information Collected Automatically

  • Usage Data: Features used, actions taken, time spent, and interaction patterns.
  • Device Information: Device type, operating system, browser type, and unique device identifiers.
  • Log Data: IP address, access times, pages viewed, and referring URLs.
  • Cookies: See Section 7 for details on cookies and similar technologies.

2.3 Video and Audio Data

When you use video calling features, we may process video and audio streams for:

  • Delivering the video call service
  • Live transcription (if enabled)
  • Meeting summaries and action item extraction (if enabled)

Transcriptions and summaries are stored with your other content and can be deleted at any time.

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the Service
  • Process and complete transactions
  • Send transactional emails (account verification, password reset, etc.)
  • Respond to your comments, questions, and support requests
  • Monitor and analyse usage patterns and trends
  • Detect, prevent, and address technical issues and security threats
  • Train and improve our AI features (using aggregated, anonymised data only)
  • Comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

We process your personal data based on:

  • Contract: Processing necessary to provide the Service you requested.
  • Legitimate Interests: Improving our Service, security, and fraud prevention.
  • Consent: Where you have given explicit consent (e.g., marketing emails).
  • Legal Obligation: Compliance with applicable laws and regulations.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Service Providers: Third parties who perform services on our behalf (hosting, analytics, email delivery).
  • Organisation Administrators: If you use the Service through an organisation, administrators may access your workspace data.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. After account deletion, we may retain certain information for up to 90 days for backup purposes and legal compliance.

Waitlist data is retained until you unsubscribe or we complete the beta program.

7. Cookies and Similar Technologies

We use cookies and similar technologies for:

  • Essential Cookies: Required for the Service to function (authentication, security).
  • Analytics Cookies: Help us understand how you use the Service.
  • Preference Cookies: Remember your settings and preferences.

You can control cookies through your browser settings. Disabling essential cookies may affect Service functionality.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access: Request a copy of your personal data.
  • Rectification: Request correction of inaccurate data.
  • Erasure: Request deletion of your data ("right to be forgotten").
  • Portability: Receive your data in a structured, machine-readable format.
  • Restriction: Request limitation of processing in certain circumstances.
  • Object: Object to processing based on legitimate interests.
  • Withdraw Consent: Where processing is based on consent.

To exercise these rights, contact us at privacy@worksignals.io.

9. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

  • Encryption in transit (TLS) and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure development practices

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

10. International Data Transfers

Your data may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office.

11. Children's Privacy

The Service is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

WorkSignals Tech Limited
Registered Office: Stoney Works, 8 Stoney Lane, London, SE19 3BD
United Kingdom
Email: privacy@worksignals.io

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.