Terms of Service

Last updated: 27 August 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and WorkSignals Tech Limited ("Company", "we", "us", "our"), a company registered in England and Wales (Company Number: 17088377) with registered office at Stoney Works, 8 Stoney Lane, London, SE19 3BD, United Kingdom.

By accessing or using the Work Signals platform ("Service"), you agree to be bound by these Terms. If you do not agree, do not use the Service.

If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

2. Description of Service

Work Signals is an AI-native workspace platform that provides:

  • Task and project management
  • Team messaging and communication
  • Video conferencing with transcription
  • AI-powered assistance and automation
  • Document collaboration

The Service is currently in closed beta. Features, availability, and pricing are subject to change.

3. Account Registration

To use the Service, you must:

  • Be at least 16 years of age
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorised access

You are responsible for all activities that occur under your account.

4. Acceptable Use

You agree not to:

  • Violate any applicable laws or regulations
  • Infringe intellectual property rights of others
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorised access to the Service or other systems
  • Interfere with or disrupt the Service or servers
  • Use the Service for spam, phishing, or fraudulent activities
  • Harass, abuse, or harm other users
  • Reverse engineer, decompile, or disassemble the Service
  • Use automated means to access the Service without permission
  • Resell or redistribute the Service without authorisation

We reserve the right to suspend or terminate accounts that violate these terms.

5. Your Content

5.1 Ownership

You retain ownership of all content you create, upload, or share through the Service ("Your Content"). We do not claim ownership of Your Content.

5.2 License to Us

By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to host, store, transmit, display, and distribute Your Content solely for the purpose of operating and providing the Service.

5.3 AI Processing

Our AI features may process Your Content to provide functionality such as summarisation, search, and suggestions. We do not use Your Content to train general AI models that would be used for other customers.

5.4 Responsibility

You are solely responsible for Your Content and ensuring it does not violate these Terms or applicable laws.

6. Intellectual Property

The Service, including its design, features, code, and branding, is owned by WorkSignals Tech Limited and protected by intellectual property laws.

"Work Signals"™ and our logo are trademarks of WorkSignals Tech Limited. You may not use our trademarks without prior written permission.

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for its intended purpose.

7. Third-Party Services

The Service may integrate with or contain links to third-party services. We are not responsible for the content, policies, or practices of third-party services. Your use of third-party services is at your own risk.

8. Payment Terms

During the beta period, access to the Service may be free or at reduced rates. When we introduce paid plans:

  • Fees will be clearly communicated before you commit
  • Refunds are handled as described in these Terms and as required by law
  • We may change pricing with 30 days' notice
  • Failure to pay may result in suspension of access

8.1 Founders Edition and AI Credits

Founders Edition purchases and AI credit packs are one-time purchases unless explicitly stated otherwise at checkout.

  • Founders Edition purchases are refundable within 14 days of purchase if your early access account has not been activated or used.
  • Additional AI credit packs may be offered after account activation and initial use of included starter credits, so you can evaluate the AI features before buying additional credits.
  • AI credit packs are refundable within 14 days of purchase if the credits have not been used.
  • AI credits are consumed when AI work is run, including Virtual Employee work, AI assistant actions, summarisation, automation, or other AI-powered processing.
  • AI outputs may be incomplete, inaccurate, or require review. Credits are charged for completed AI processing, not for any guaranteed business outcome.
  • By using AI credits, you request immediate provision of the relevant digital service and acknowledge that used credits are non-refundable except where required by law.
  • We may issue partial refunds for unused credits at our discretion or where required by law.

Nothing in these Terms limits your statutory rights, including rights that may apply if digital content or services are faulty, not as described, or not provided with reasonable care and skill.

9. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

  • Scheduled maintenance (we will provide notice when possible)
  • Emergency repairs
  • Circumstances beyond our control

During the beta period, the Service may be less stable than a production release.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Service will meet your requirements
  • The Service will be uninterrupted, timely, secure, or error-free
  • Results obtained from the Service will be accurate or reliable
  • AI-generated content will be accurate, complete, or appropriate

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WORKSIGNALS TECH LIMITED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR £100, WHICHEVER IS GREATER.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

12. Indemnification

You agree to indemnify and hold harmless WorkSignals Tech Limited, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your Content
  • Your violation of any rights of a third party

13. Termination

You may stop using the Service and request account deletion at any time by contacting us.

We may suspend or terminate your access if:

  • You violate these Terms
  • We are required to do so by law
  • We discontinue the Service (with reasonable notice)

Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination will remain in effect.

14. Modifications to Terms

We may modify these Terms at any time. We will notify you of material changes by email or through the Service at least 30 days before they take effect.

Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms.

15. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer in the UK, you may also have rights under local consumer protection laws.

16. General Provisions

  • Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and us.
  • Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
  • Waiver: Our failure to enforce any right does not waive that right.
  • Assignment: You may not assign your rights under these Terms without our consent.

17. Contact Us

For questions about these Terms, contact us at:

WorkSignals Tech Limited
Registered Office: Stoney Works, 8 Stoney Lane, London, SE19 3BD
United Kingdom
Email: legal@worksignals.io